Terms and Conditions

Effective Date: 7/15/2025

Welcome to Underpin Consulting. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website or engaging in any services offered by Underpin Consulting (“Company,” “we,” or “us”), you agree to these Terms.

1. Use of the Website This website is intended for individuals and businesses seeking consulting services and resources. You agree to use this site for lawful purposes only. You may not use our site to post or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material.

2. Services and Deliverables All consulting services, strategy sessions, workshops, and related materials (“Services”) provided by Underpin Consulting are tailored to individual business needs and are for informational and strategic planning purposes. While we strive to provide accurate and actionable guidance, outcomes may vary. You are responsible for implementing any recommendations or strategies provided.

3. Payment and Refunds Payment terms are outlined in individual scope of work agreements or at time of booking. Payment is required in advance unless otherwise agreed.

We do not accept cancellations after approval, but we do offer a money-back guarantee if you are not satisfied with the service, subject to the terms in your service agreement.

4. Intellectual Property All materials provided through our services or on the website, including documents, templates, graphics, and written content, are the intellectual property of Underpin Consulting and are protected by copyright laws. You may not reproduce, redistribute, or modify these materials without written permission.

5. Limitation of Liability Underpin Consulting is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or services. You agree to use the information and services provided at your own risk.

6. Confidentiality We respect your confidentiality. Any sensitive business or personal information you provide through intake forms or discovery sessions will be treated as confidential and will not be shared with third parties without your consent, except as required by law.

7. Privacy Your use of our services and site is also governed by our Privacy Policy, which details how we collect, use, and store your personal data.

8. Links to Other Websites Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Use them at your own discretion.

9. Termination We reserve the right to suspend or terminate your access to the site or services at any time for violation of these Terms or any applicable laws.

10. Modifications to Terms We may revise these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes indicates acceptance.

11. Contact Information If you have questions about these Terms, please CONTACT US.